Returns & Exchanges
At Evercross, we stand by the quality of our sports gear and offer a 30-day return window to ensure you are completely satisfied with your performance equipment. If your purchase doesn't meet your expectations, we make the exchange and refund process seamless and straightforward.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unused sports gear in its original packaging with all tags attached to ensure it passes our quality inspection.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team verifies the condition of the equipment, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing