Frequently Asked Questions
Everything you need to know about your Evercross gear.
What is the standard shipping timeframe for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy for sports equipment?
We offer a 30-day return policy on all unused items in their original packaging. Please note that for safety reasons, used protective gear cannot be returned unless there is a manufacturing defect.
Do Evercross products come with a warranty?
Yes, all Evercross hardware and equipment include a 1-year limited warranty covering manufacturing defects and workmanship to ensure you stay in the game.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm or Klarna for larger purchases.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery status.
Are your products suitable for professional athletes?
Our gear is designed to meet the rigorous standards of both enthusiasts and professional athletes, focusing on durability, safety, and high-performance metrics.